Returns & Exchanges
At ARJ Los Angeles, we want you to be completely satisfied with your home sanctuary. If your purchase doesn't perfectly suit your space, we offer returns and exchanges on eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our Los Angeles studio, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing